REYLVA GLOBAL — LEGAL NOTICE

Effective Date: 24 October 2026
Last Updated: 24 October 2026

1. WEBSITE OWNER AND OPERATOR

The website https://www.global.reylva.com (“Website”) is owned and operated by Graphgate Private Limited, a company incorporated under the laws of India, trading under the brand name REYLVA.

REYLVA Global is an international ecommerce storefront operated by Graphgate Private Limited. It is not a separately incorporated legal entity or a representation that the company is incorporated in every country where its products may be available.

Business Information

Legal Company Name: Graphgate Private Limited
Trading Name: REYLVA / REYLVA Global
Country of Incorporation: India
Corporate Identification Number (CIN): U63112KA2023PTC182867
GST Identification Number (GSTIN): 29AAKCG9412H1ZA
Official Website: https://www.global.reylva.com
Customer Support Email: support@reylva.com
Customer Support Telephone: +91 7483315034

The CIN and GSTIN above are reproduced from our business information and should correspond to the company's official registration records.

2. PURPOSE OF THE WEBSITE

REYLVA Global operates as an international online retail storefront offering jewellery, fashion accessories, handbags, lifestyle products, gifts and other merchandise.

Products are offered subject to availability, applicable laws, destination-country import restrictions and the terms disclosed at checkout.

The Website is intended to provide product information, facilitate lawful purchases and support customers before and after purchase.

The availability of the Website in a particular country does not necessarily mean that every product is offered for sale or delivery in that jurisdiction.

3. LEGAL STATUS AND INTERNATIONAL OPERATIONS

Graphgate Private Limited operates from India and may fulfil international orders through Indian facilities and authorized logistics partners.

The Website may display prices in United States Dollars (USD).

USD pricing does not establish that the company is incorporated, headquartered or tax-resident in the United States.

The currency actually charged to customers will be disclosed during checkout.

The company remains responsible for applicable legal obligations arising from its business activities, including relevant Indian laws and mandatory requirements of destination jurisdictions.

Nothing on this Website should be interpreted as a representation that REYLVA holds licences, registrations or authorizations in a jurisdiction unless expressly stated and factually verified.

4. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, original Website content owned by Graphgate Private Limited, including its original photographs, graphics, descriptions, written material, design elements and branding, is protected by applicable intellectual property laws.

The REYLVA name and associated brand identifiers may be protected through trademark, trade-name, copyright or other applicable rights.

No statement in this Legal Notice represents that a trademark is registered in a particular country unless such registration has been independently confirmed.

Users may browse the Website and access its content for lawful personal purposes.

Without appropriate authorization, users must not:

• Reproduce original Website content for unauthorized commercial use.

• Misrepresent themselves as REYLVA or Graphgate Private Limited.

• Use REYLVA branding to create misleading websites or advertisements.

• Distribute counterfeit products using REYLVA branding.

• Infringe intellectual property rights belonging to the company or third parties.

Nothing in this section restricts lawful quotation, fair dealing, fair use or other statutory exceptions.

5. PRODUCT DESCRIPTIONS AND REPRESENTATIONS

We aim to provide accurate information about product characteristics, materials, dimensions, colours, intended use and availability.

Minor variations may arise due to lighting, display settings and normal manufacturing tolerances.

Such variations do not excuse materially inaccurate descriptions, defective goods or breaches of mandatory consumer protection laws.

Product images may include props or styling elements that are not included in the sale unless expressly stated.

Customers should review individual product descriptions, measurements and specifications before purchasing.

6. CULTURAL, RELIGIOUS AND SYMBOLIC PRODUCTS

Certain REYLVA products may feature cultural, spiritual, religious, symbolic or traditional designs.

These products are offered respectfully as jewellery, decorative accessories or other merchandise according to their stated descriptions.

Unless expressly substantiated, REYLVA does not guarantee supernatural, therapeutic, financial, medical or other extraordinary outcomes from using or possessing such products.

The inclusion of religious or cultural symbols does not imply official endorsement by any religious institution, cultural organization or other third party.

We seek to describe such products accurately and respectfully.

7. WEBSITE INFORMATION AND ACCURACY

We make reasonable efforts to maintain accurate and current information.

Nevertheless, occasional typographical errors, technical problems or outdated information may occur.

We may correct inaccuracies and update Website information, subject to applicable law and existing contractual obligations.

Any material change affecting an accepted customer order will be handled according to the Terms of Service and applicable consumer protections.

We do not disclaim responsibility for misleading commercial representations or other liability that cannot legally be excluded.

8. PRICES, PAYMENTS AND TAXES

Unless otherwise stated, REYLVA Global displays product prices in United States Dollars (USD).

The actual transaction currency, total payable amount and applicable charges collected by REYLVA will be disclosed at checkout.

Payments may be processed through Razorpay and the payment methods available at checkout.

Payment availability may depend on the customer's location, payment method, financial institution and applicable regulations.

Customers may incur currency conversion fees or international transaction charges imposed independently by their bank or payment provider.

International shipments may be subject to import duties, taxes or customs charges.

Responsibility for such charges will depend on information disclosed at checkout, our International Shipping & Delivery Policy and applicable law.

We will comply with applicable obligations concerning pricing transparency, tax collection and commercial disclosures.

9. PAYMENT SECURITY, REFUNDS AND DISPUTES

Payment processing may involve Razorpay, card networks, banks and other authorized financial-service participants.

Customers should not share card PINs, banking passwords or one-time authentication codes with REYLVA customer support.

Refunds will ordinarily be initiated through the original payment transaction, subject to applicable law and payment-provider procedures.

Where a payment dispute or chargeback arises, REYLVA may provide relevant transaction, fulfilment and delivery evidence to the applicable payment provider or financial institution.

Customers retain lawful rights to dispute unauthorized transactions, defective goods, non-delivery and other eligible matters through applicable payment and consumer-protection mechanisms.

Our Terms of Service and Refund, Return & Replacement Policy provide further details.

10. THIRD-PARTY SERVICES

The Website may use third-party services for ecommerce hosting, payment processing, logistics, analytics, customer support and technical functionality.

These providers may include:

• Shopify, for ecommerce infrastructure and storefront services.

• Razorpay, for supported payment-processing services.

• Shipping carriers and logistics partners used to fulfil orders.

• Other service providers actually used in operating the Website.

Third-party services may operate under their own contractual terms and privacy notices.

Where required by applicable law, Graphgate Private Limited remains responsible for its own obligations notwithstanding the use of external service providers.

11. EXTERNAL LINKS

The Website may contain links to third-party websites or services.

Such links may be provided for customer convenience or relevant information.

Unless expressly stated, a link does not constitute an endorsement, partnership or guarantee regarding the third party.

We are not responsible for independent third-party content or practices except where liability arises under applicable law.

Customers should review relevant third-party terms and privacy policies.

12. PRIVACY AND PERSONAL INFORMATION

Graphgate Private Limited processes personal information in connection with operating REYLVA Global.

This may include information necessary for:

• Order processing.

• Payment facilitation.

• Shipping and delivery.

• Customer support.

• Security and fraud prevention.

• Legal and regulatory compliance.

• Other purposes disclosed in our Privacy Policy.

Personal information may be shared with necessary service providers under appropriate legal and contractual arrangements.

For information about personal data practices, cookies, international data transfers and applicable rights, please review the REYLVA Global Privacy Policy.

Privacy enquiries may be directed to support@reylva.com.

13. WEBSITE SECURITY AND PROHIBITED USE

Users must not attempt to compromise Website security or interfere with its operation.

Prohibited conduct includes unauthorized system access, malicious code distribution, fraudulent transactions, impersonation and other unlawful activities.

We may take reasonable and lawful measures to protect the Website, investigate suspected abuse and preserve relevant evidence.

We may report suspected criminal conduct to appropriate authorities where justified and permitted by law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Graphgate Private Limited excludes liability for indirect or consequential commercial losses arising solely from Website access or use where such exclusion is legally enforceable.

Nothing in this Legal Notice excludes or restricts liability for fraud, mandatory product-safety obligations, legally protected consumer remedies or other liability that cannot lawfully be limited.

Liability relating to purchases is additionally addressed in our Terms of Service, Refund, Return & Replacement Policy, International Shipping & Delivery Policy and applicable law.

This Legal Notice does not override mandatory statutory protections.

15. GOVERNING LAW AND JURISDICTION

This Website is operated by a company incorporated in India.

Subject to mandatory consumer protection laws and other non-excludable legal requirements, matters relating to the operation of the Website are governed by applicable Indian law.

Courts having competent jurisdiction in India may hear disputes where legally appropriate.

Nothing in this section deprives consumers of mandatory rights to pursue remedies before competent authorities or courts in their country of residence where those rights apply.

16. REPORTING INTELLECTUAL PROPERTY INFRINGEMENT

Rights holders who believe that content on the Website infringes their intellectual property rights may contact:

support@reylva.com

Please provide sufficient information to identify:

• The allegedly infringing content.

• The relevant intellectual property rights.

• The location of the content on our Website.

• The basis of the complaint.

• Contact information for follow-up.

We will review sufficiently detailed complaints and take appropriate action in accordance with applicable law.

Submitting a complaint does not automatically establish infringement.

17. CUSTOMER COMPLAINTS AND GRIEVANCE REDRESSAL

REYLVA Global maintains a customer complaint and grievance-redressal process for concerns relating to its products and services.

Customers may submit complaints concerning:

• Orders and delivery.

• Product quality.

• Damaged, defective or incorrect items.

• Refunds and replacements.

• Payment disputes.

• Website information.

• Other consumer-related concerns.

Customer Support Email: support@reylva.com

18. CUSTOMER CARE AND LEGAL COMMUNICATIONS

For customer service, commercial, legal or intellectual property enquiries, customers may contact:

Email: support@reylva.com

Website: https://www.global.reylva.com

Formal legal notices requiring a physical address should be directed to the company's verified registered office or another address designated in accordance with applicable law.

Customer support communications do not replace any separately